Earlier today Telkom Kenya hosted a couple of the country’s top media houses in a one-on-one session that also served as a stage for the telco’s business review discussions. T-Kash mobile money service is growing as carrier pushes for the declaration of market dominance.
In March 2018 Telkom Kenya launched T-kash; as of today they have recorded KSh.44.4 million deposits onto the platform so far, and the trend is expected to get better with Interoperability.
Telkom to invest more on their brand and networks
Telkom is targeting to expand its Fiber to the Building (FTTB) program by injecting an additional Kes 3 billion into the product. Whereas competing products such as Safaricom’s FTTH target homes for high-speed internet, Telkom’s version aims to meet the connectivity needs of businesses.
Telkom’s mobile financial service T-Kash was integrated with M-PESA about a week ago. his development was preceded by interoperability services that have been around for some time now.
Now, users can now transact across the two e-wallets in a non-voucher way (previously, sending money to either wallet generated a voucher, which had to be cashed in a lengthy process). The fees, which are now the same across the services and 76% lower.
For now, when you cash send from M-PESA to T-Kash, the recipient is refunded the transaction fees incurred by the M-PESA user. We do not know how long this incentive will be here. Also, the transactions can pull user ID details as seen in Hakikisha, so chances of sending money to a wrong T-Kash account are minimal.
Perhaps the most important aspect of this journey will hopefully bring in agent interoperability, where all mobile money services will allow user deposits and withdrawals for T-Kash, M-PESA and Airtel Money. Below is a statement from Telkom on interoperability.
“Agent interoperability is the next step. This would allow for agents to use their float across all players, resulting in customers being conveniently served by any agent. This would also enable agents to fully maximize their capital investments, as they would be in a position to serve a wider pool of customers.”
Telkom has always supported the declaration of dominance for a certain player in the market. According to the carrier, this will help customers get the best value from carriers because having one player cannibalize the market leads to abuse.
“The Communications Authority needs to move with speed to correct these market imbalances to mitigate against the collapse of the market and further degeneration into a monopoly. To realize the competitive potential of Kenya’s Telco market space, it is imperative that dominance is declared and proposed measures instituted to guard against the ultimate death of competition in Kenya’s Telco industry,” remarks Mr. Aldo.