Mobile money has brought convenience and reliability to Kenya’s transport sector. You can now Get your Madaraka express ticket by dialing *639# from your mobile device and follow the prompts.
This service termed “Panda SGR na M-Pesa, ” has been implemented using M-Pesa, a product of Safaricom limited has changed business in Kenya for 10 years now. Kenyans can now pay for their Madaraka express ticket using Lipa Na M-Pesa service.
Kenya Railways finally added the option to pay for a ticket via mobile money, M-Pesa the leading mobile payment option for now. Before this new service where you can book and pay for a Madaraka Express Ticket on Your Phone, you don’t have to get stuck at an SGR terminus again; the procedure to obtain a ticket is illustrated below.
Step by step process to buy an SGR ticket;
- Dial 0709 388 888 (between 7 am – 4 pm), this is the line to the customer care office.
2.Then you provide the dates you wish to travel and choose the cabin choice, VIP of Ksh.3000 or economy class of Ksh.700.
3.After that, the customer care representative will give more information about the cost of the ticket and other relevant information to be communicated.
4.You then get an SMS with the pay bill number which is (809888), payment account ID and total amount.
What remains is you to pay the full amount and wait to receive your ticket details via text message.
Pick up location.
On the travel day, be there on time here are the Pick-up point To and From Nairobi/Mombasa after booking Madaraka express ticket.
At 7 am in the morning;
Nairobi Central Railway Station on the Haile Selassie Avenue to the Nairobi SGR Terminus.
Mombasa Railway Station on Mijikenda Street to the Mombasa SGR Terminus in Miritini.
Pick up point at 1.30pm:
Mombasa SGR Terminus to the Mombasa Railway Station in the Central business district.
Nairobi SGR Terminus to Nairobi Central Railway Station.
Madaraka express Train Schedule:
Nairobi to Mombasa: 9:00 am Mombasa to Nairobi: 9:00 am
SGR Madaraka Express information contacts:
Mobile contacts: 0728603581, 0728603582, 0708571587, 0708572574
Email address: firstname.lastname@example.org
Physical Location: Workshop Road Off Haile Selassie Avenue opposite The Technical University of Kenya.
SGR Madarak Express train Destinations: Mombasa, Mariakani, Miasenyi, Voi, Mtito Andei, Kibwezi, Emali, Athi River and Nairobi